單項(xiàng)選擇題In addition to writing information to a trace file, the Cisco CRS System sends standard event logging messages to a syslog server through which service?（）

A.SNMP Trap
B.Alarm  
C.CDP  
D.Win32


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1.多項(xiàng)選擇題CiscoWorks IP Telephony Environment Monitor (ITEM) provides what two serviceability capabilities?（）

A.Tool to collect syslog messages from multiple sources  
B.User Tracking to track IP telephones  
C.Diagnostic trace tools to analyze connectivity  
D.Monitoring of Cisco voice elements  
E.Problem alerts for operations personnel

2.單項(xiàng)選擇題What allows you to monitor the system performance of the Cisco CRS System (CPU, memory, etc.)?（）

A.Cisco Desktop Administrator  
B.Cisco Supervisor Desktop  
C.Microsoft Windows 2000 Performance Monitoring  
D.CRS Application Administration  
E.CRS Application Editor 

3.單項(xiàng)選擇題What issues notification messages for CRS engine errors?（）

A.SNMP Trap  
B.Alarm  
C.CDP  
D.syslog

4.多項(xiàng)選擇題By which ways does remote monitoring allow the monitored call to be selected?（）

A.Agent Name  
B.Agent Extension  
C.application ID  
D.Media Group ID
E.CSQ ID  

5.單項(xiàng)選擇題How often does the CSQ stat screen automatically refresh?（）

A.1 second  
B.5 seconds  
C.10 seconds  
D.30 seconds  
E.60 seconds 

6.單項(xiàng)選擇題When a valid SQL Query in a DB Read step returns 0 rows, which branch of the step will be executed? （）

A.Timeout  
B.SQL Error  
C.Successful  
D.Connection Not Available  

7.單項(xiàng)選擇題How can you configure the Prompt step to play different prompts following subsequent timeouts or retries? （）

A.Configure it as a Generated Prompt.  
B.Configure it as a Random Container Prompt.  
C.Configure it as an Escalating Container Prompt.  
D.Configure it as a Concatenated Container Prompt

8.單項(xiàng)選擇題Which step would you use to get information about the number of contacts currently in queue?（）

A.Get Contact Info  
B.Get Session Info  
C.Get Call Contact Info  
D.Get Reporting Statistics 

9.單項(xiàng)選擇題Which step is designed to prompt a user to press or say a single-digit number to perform a specific function? （）

A.Menu  
B.Get Digit String  
C.Get Call Contact Info  
D.Extended Get Digit String

10.單項(xiàng)選擇題In the CRS Application Editor, where do you start the debugger? （）

A.toolbar  
B.Step palette  
C.Design window  
D.Variable window

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