A.The agent is logged in and is on the phone.
B.The agent is logged in but is not on the phone.
C.The supervisor is a participant in a phone call.
D.The supervisor is not a participant in a phone call.
E.The supervisor has barged in.
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A.publisher
B.CTI Manager
C.CallManager
D.CRS Server
A.Select Start from the Debug pulldown, then call the trigger.
B.Select Step Over from the Debug pulldown, then call the trigger.
C.Call the trigger, and when the workflow answers, select Start from the Debug pulldown.
D.Select Reactive Application, then call the trigger and press F10 to step through the workflow
A.The agent is not in the team currently being viewed by the supervisor.
B.The agent is not ready.
C.The agent is not on a call.
D.The agent is in Work State.
A.Administration Guide
B.Release Notes
C.Software Center
D.Application Administration
E.Compatibility Matrices
F.patch availability
A.Alarm and Trace Configuration
B.debug session
C.script validation
D.script refresh
A.Datastore Control Center
B.Alarm and Trace Configuration
C.Custom File Configuration
D.Control Center
A.1
B.3
C.5
D.7
A.10 seconds
B.30 seconds
C.45 seconds
D.60 seconds
A.Premium only
B.Enhanced and Premium only
C.Standard, Enhanced, and Premium
D.Cisco Unified Contact Center Express does not support embedded internet browser
A.Cisco Unified CallManager cluster setup
B.SQL 2K server setup
C.Cisco CRS server setup
D.Cisco CRS cluster setup
最新試題
Which interface is used to configure debug parameters for log files?（）
Which of the following four CRS components must be active on a Historical Reporting Database (HRDB) and Call Recording expansion server?（）
How do you debug an application with an Accept step?（）
Which of the following is not a CRS Telephony or Media Subsystem?（）
Which three are core server software components for IPCC Express?（）
When you access the Cisco CRS Administration page for the first time in a cluster, the system automatically initiates the cluster setup procedure. You perform this procedure one time for a cluster. Whatdo you accomplish in this procedure?（）
How does the CRS Server know that it has received an ASR-enabled contact? （）
When installing the CRS software on two or more nodes in the same cluster, how do you know it is safe to start installing the next node? （）
In a CRS cluster with Standby Servers, which of the following statements are true? （）
An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?（）