A.The agent is not in the team currently being viewed by the supervisor.
B.The agent is not ready.
C.The agent is not on a call.
D.The agent is in Work State.
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A.Administration Guide
B.Release Notes
C.Software Center
D.Application Administration
E.Compatibility Matrices
F.patch availability
A.Alarm and Trace Configuration
B.debug session
C.script validation
D.script refresh
A.Datastore Control Center
B.Alarm and Trace Configuration
C.Custom File Configuration
D.Control Center
A.1
B.3
C.5
D.7
A.10 seconds
B.30 seconds
C.45 seconds
D.60 seconds
A.Premium only
B.Enhanced and Premium only
C.Standard, Enhanced, and Premium
D.Cisco Unified Contact Center Express does not support embedded internet browser
A.Cisco Unified CallManager cluster setup
B.SQL 2K server setup
C.Cisco CRS server setup
D.Cisco CRS cluster setup
A.Cisco Unified CallManager
B.Cisco Unified CallManager BARS Utility
C.Java plug-in
D.SQL 2K Server
A.database integration
B.prompt and collect
C.VoiceXML
D.opening and parsing HTTP and XML documents
E.PQ
F.E-mail Queuing
A.the agent who has been in the Available state for the longest amount of time
B.the next available agent with the highest priority, as determined by the agent order in the Resources list
C.the next available agent, based on the last agent selected and the agent order in the Resources list
D.the agent assigned to the selected Resource Group and is thus qualified to be selected
最新試題
When will a skills-based CSQ that requires a skill competency of four (4) select an IPCC Express agent? （）
When installing the CRS software on two or more nodes in the same cluster, how do you know it is safe to start installing the next node? （）
In a CRS cluster with Standby Servers, which of the following statements are true? （）
How many Team reports are available on the Cisco Supervisor Desktop?（）
Which three of the following are valid CRS deployment scenarios? （）
What two things happen when the CRS Publisher Database on an HRDB expansion server fails?（）
Which of the following four CRS components must be active on a Historical Reporting Database (HRDB) and Call Recording expansion server?（）
You have just successfully added a JTAPI trigger in CRS Administration. Which two items are automatically configured on your CallManager?（）
Which interface is used to configure debug parameters for log files?（）
How does the Extended Get Digit String step differ from the Get Digit String? （）