A.CRS Engine
B.recording
C.Cisco Agent Desktop
D.monitoring
E.Cisco Supervisor Desktop
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A.The Standby Server can be installed across the WAN from the active server.
B.MS SQL 2000 must be installed for the datastores.
C.MS SQL 2000 or MSDE can be installed for the datastores.
D.On the Standby Server, you must install the same components that are installed on its corresponding active server.
E.The Standby Server can be installed on one of the CallManager servers.
F.The active server can be installed on one of the CallManager servers.
A.JTAPI
B.Cisco Media
C.VXML
D.MRCP ASR
E.MRCP TTS
A.license information
B.Alarm and Trace Configuration
C.CRS Installer
D.Control Center
A.CTI dialogue control port
B.CTI Route Point
C.dialogue group
D.Call Control Group
E.CTI Route Port
F.CTI Route Point association with JTAPI User
A.CiscoMIVR.log
B.CiscoMADM.log
C.CiscoMEDT.log
D.CiscoMCVD.log
A.CRS Node Manager
B.CRS Engine
C.Cisco Recording
D.CRS Application Editor
E.Cisco Monitoring
F.CRS Repository Datastore, CRS Historical Datastore, CRS Config Datastore, CRS Agent Datastore
A.It can be used in conjunction with another step.
B.It allows the application programmer into another section of the application.
C.Most of the Extended Get Digit String variables can be changed while the application is running.
D.It allows the entry of a Boolean expression for the Interruptible and Clear DTMF Buffer on Retry fields.
A.The subflow cannot call additional or "nested" subflows.
B.The subflow cannot transfer the contact to another resource.
C.The subflow has full contact control and can perform any action that the parent flow can perform.
A.Erlang B
B.Erlang C
C.AHT * BHCA
D.VG ports + CTI ports
A.The workflow has ASR steps in it.
B.The contact is on an ASR Dialogue Group channel.
C.The contact is on a JTAPI Call Control Group channel.
D.The contact is on a Cisco Media Dialogue Group channel.
最新試題
What is the maximum number of CTI ports for an IPCC Expess Standard deployment? ()
Which setup procedure begins on the Cisco CRS server immediately after Cisco CRS 4.5 is completely installed?()
In a CRS cluster with Standby Servers, which of the following statements are true? ()
What is the default filename for the component trace file?()
What two situations prevent the supervisor from silently monitoring the phone conversation of an agent in IPCC Express Enhanced?()
How does the Extended Get Digit String step differ from the Get Digit String? ()
Which three are core server software components for IPCC Express?()
What is the maximum amount of Cisco Agent Desktop downtime after a failover when using highavailability in Cisco Unified Contact Center Express 4.0?()
How many skills may an agent have?()
How many Team reports are available on the Cisco Supervisor Desktop?()