A.The subflow cannot call additional or "nested" subflows.
B.The subflow cannot transfer the contact to another resource.
C.The subflow has full contact control and can perform any action that the parent flow can perform.
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A.Erlang B
B.Erlang C
C.AHT * BHCA
D.VG ports + CTI ports
A.The workflow has ASR steps in it.
B.The contact is on an ASR Dialogue Group channel.
C.The contact is on a JTAPI Call Control Group channel.
D.The contact is on a Cisco Media Dialogue Group channel.
A.All call processing immediately begins using the CRS Subscriber Database.
B.Calls in queue are dropped.
C.Agent calls are dropped.
D.Agents are automatically logged out.
E.CRS configuration changes are blocked until the CRS Publisher Database is restored and synchronized with the CRS Subscriber Database.
F.Configuration changes are buffered until the CRS Publisher Database is restored.
A.The agent is logged in and is on the phone.
B.The agent is logged in but is not on the phone.
C.The supervisor is a participant in a phone call.
D.The supervisor is not a participant in a phone call.
E.The supervisor has barged in.
A.publisher
B.CTI Manager
C.CallManager
D.CRS Server
A.Select Start from the Debug pulldown, then call the trigger.
B.Select Step Over from the Debug pulldown, then call the trigger.
C.Call the trigger, and when the workflow answers, select Start from the Debug pulldown.
D.Select Reactive Application, then call the trigger and press F10 to step through the workflow
A.The agent is not in the team currently being viewed by the supervisor.
B.The agent is not ready.
C.The agent is not on a call.
D.The agent is in Work State.
A.Administration Guide
B.Release Notes
C.Software Center
D.Application Administration
E.Compatibility Matrices
F.patch availability
A.Alarm and Trace Configuration
B.debug session
C.script validation
D.script refresh
A.Datastore Control Center
B.Alarm and Trace Configuration
C.Custom File Configuration
D.Control Center
最新試題
When you access the Cisco CRS Administration page for the first time in a cluster, the system automatically initiates the cluster setup procedure. You perform this procedure one time for a cluster. Whatdo you accomplish in this procedure?()
What is the default filename for the component trace file?()
How does the Extended Get Digit String step differ from the Get Digit String? ()
What two situations prevent the supervisor from silently monitoring the phone conversation of an agent in IPCC Express Enhanced?()
How many CallManager clusters can an IPCC Express cluster with High Availability communicate with? ()
Which of the following CRS upgrades are allowed?()
An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?()
Which three are core server software components for IPCC Express?()
Which three of the following are valid CRS deployment scenarios? ()
How does the CRS Server know that it has received an ASR-enabled contact? ()