多項(xiàng)選擇題CiscoWorks IP Telephony Environment Monitor (ITEM) provides what two serviceability capabilities?（）

A.Tool to collect syslog messages from multiple sources  
B.User Tracking to track IP telephones  
C.Diagnostic trace tools to analyze connectivity  
D.Monitoring of Cisco voice elements  
E.Problem alerts for operations personnel


您可能感興趣的試卷

你可能感興趣的試題

1.單項(xiàng)選擇題What allows you to monitor the system performance of the Cisco CRS System (CPU, memory, etc.)?（）

A.Cisco Desktop Administrator  
B.Cisco Supervisor Desktop  
C.Microsoft Windows 2000 Performance Monitoring  
D.CRS Application Administration  
E.CRS Application Editor 

2.單項(xiàng)選擇題What issues notification messages for CRS engine errors?（）

A.SNMP Trap  
B.Alarm  
C.CDP  
D.syslog

3.多項(xiàng)選擇題By which ways does remote monitoring allow the monitored call to be selected?（）

A.Agent Name  
B.Agent Extension  
C.application ID  
D.Media Group ID
E.CSQ ID  

4.單項(xiàng)選擇題How often does the CSQ stat screen automatically refresh?（）

A.1 second  
B.5 seconds  
C.10 seconds  
D.30 seconds  
E.60 seconds 

5.單項(xiàng)選擇題When a valid SQL Query in a DB Read step returns 0 rows, which branch of the step will be executed? （）

A.Timeout  
B.SQL Error  
C.Successful  
D.Connection Not Available  

6.單項(xiàng)選擇題How can you configure the Prompt step to play different prompts following subsequent timeouts or retries? （）

A.Configure it as a Generated Prompt.  
B.Configure it as a Random Container Prompt.  
C.Configure it as an Escalating Container Prompt.  
D.Configure it as a Concatenated Container Prompt

7.單項(xiàng)選擇題Which step would you use to get information about the number of contacts currently in queue?（）

A.Get Contact Info  
B.Get Session Info  
C.Get Call Contact Info  
D.Get Reporting Statistics 

8.單項(xiàng)選擇題Which step is designed to prompt a user to press or say a single-digit number to perform a specific function? （）

A.Menu  
B.Get Digit String  
C.Get Call Contact Info  
D.Extended Get Digit String

9.單項(xiàng)選擇題In the CRS Application Editor, where do you start the debugger? （）

A.toolbar  
B.Step palette  
C.Design window  
D.Variable window

最新試題

What can help expose problems with script logic or validity by simulating the execution of a script?（）

題型：?jiǎn)雾?xiàng)選擇題

An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?（）

題型：?jiǎn)雾?xiàng)選擇題

Which three features are supported in a license for Cisco Unified Contact Center Express Enhanced? （）

題型：多項(xiàng)選擇題

What two things happen when the CRS Publisher Database on an HRDB expansion server fails?（）

題型：多項(xiàng)選擇題

 What level of control does a subflow have on the overall contact?（）

題型：?jiǎn)雾?xiàng)選擇題

Which of the following is not a CRS Telephony or Media Subsystem?（）

題型：?jiǎn)雾?xiàng)選擇題

In a CRS cluster with Standby Servers, which of the following statements are true? （）

題型：多項(xiàng)選擇題

An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?（）

題型：?jiǎn)雾?xiàng)選擇題

Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? （）

題型：?jiǎn)雾?xiàng)選擇題

The JTAPI provider is the IP address of the（）.

題型：?jiǎn)雾?xiàng)選擇題