A.Get Contact Info
B.Get Session Info
C.Get Call Contact Info
D.Get Reporting Statistics
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A.Menu
B.Get Digit String
C.Get Call Contact Info
D.Extended Get Digit String
A.toolbar
B.Step palette
C.Design window
D.Variable window
A.Busy
B.Invalid
C.Successful
D.Unsuccessfu
A.DB Get
B.DB Read
C.DB Write
D.DB Release
A.to release memory held by the prompt variable
B.to clear the value of the menu choice before the prompt is played
C.to prevent the previous value from being used again on the menu choice
D.to prevent the caller from entering a menu choice before the prompt has played
A.Set
B.Call Subflow
C.On Exception Goto
D.Get Reporting Statistic
A.manages the CRS Server
B.creates CRS Engine reports
C.creates application scripts for call flows
D.remotely manages the LDAP Directory
A.decreases the amount of flows
B.collects information about callers to agents
C.creates a framework for CRS Server status reporting
D.decreases latency through increased bandwidth on CRS Server
E.provides more efficient management of flows that are called by multiple other flows
A.WrapUp Time
B.Service Level
C.Overflow CSQ
D.Agent Name
E.Automatic Work
F.CRS Application
A.Common Service Queue
B.Competency Service Queue
C.Common Skill Queue
D.Contact Skill Queue
E.Contact Service Queue
F.Competency Skill Queue
最新試題
Which three of the following are valid CRS deployment scenarios? ()
What can help expose problems with script logic or validity by simulating the execution of a script?()
An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?()
Which interface is used to configure debug parameters for log files?()
What is the maximum number of CTI ports for an IPCC Expess Standard deployment? ()
You have just successfully added a JTAPI trigger in CRS Administration. Which two items are automatically configured on your CallManager?()
How do you debug an application with an Accept step?()
Which of the following CRS upgrades are allowed?()
What happens when the CRS Engine fails in a High-Availability CRS deployment? ()
Which should you check to verify that you have correct software product versions installed?()