A.to release memory held by the prompt variable
B.to clear the value of the menu choice before the prompt is played
C.to prevent the previous value from being used again on the menu choice
D.to prevent the caller from entering a menu choice before the prompt has played
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A.Set
B.Call Subflow
C.On Exception Goto
D.Get Reporting Statistic
A.manages the CRS Server
B.creates CRS Engine reports
C.creates application scripts for call flows
D.remotely manages the LDAP Directory
A.decreases the amount of flows
B.collects information about callers to agents
C.creates a framework for CRS Server status reporting
D.decreases latency through increased bandwidth on CRS Server
E.provides more efficient management of flows that are called by multiple other flows
A.WrapUp Time
B.Service Level
C.Overflow CSQ
D.Agent Name
E.Automatic Work
F.CRS Application
A.Common Service Queue
B.Competency Service Queue
C.Common Skill Queue
D.Contact Skill Queue
E.Contact Service Queue
F.Competency Skill Queue
A.resources
B.Skill Groups
C.competence levels
D.Resource Groups
A.Create Resource Groups
B.Create Skills
C.Assign Resource Groups and Skills to Agents
D.Create Contact Service Queues
E.Provision Remote Monitoring
F.Provision Agent-based Routing
A.15
B.20
C.25
D.30
E.40
F.50
A.15
B.20
C.25
D.30
E.40
F.50
A.LDAP
B.HTTP
C.AXL
D.JTAPI
最新試題
How many Team reports are available on the Cisco Supervisor Desktop?（）
Which of the following CRS upgrades are allowed?（）
Which tool or interface is used to configure debug parameters for log files?（）
What two things happen when the CRS Publisher Database on an HRDB expansion server fails?（）
How does the CRS Server know that it has received an ASR-enabled contact? （）
When you access the Cisco CRS Administration page for the first time in a cluster, the system automatically initiates the cluster setup procedure. You perform this procedure one time for a cluster. Whatdo you accomplish in this procedure?（）
An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?（）
Which three are core server software components for IPCC Express?（）
An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?（）
How does the Extended Get Digit String step differ from the Get Digit String? （）