A.resources
B.Skill Groups
C.competence levels
D.Resource Groups
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A.Create Resource Groups
B.Create Skills
C.Assign Resource Groups and Skills to Agents
D.Create Contact Service Queues
E.Provision Remote Monitoring
F.Provision Agent-based Routing
A.15
B.20
C.25
D.30
E.40
F.50
A.15
B.20
C.25
D.30
E.40
F.50
A.LDAP
B.HTTP
C.AXL
D.JTAPI
A.If no From field is specified with an address in the Send E-mail step, it will use the default.
B.All Send E-mail steps are automatically sent as a Blind cc: to the default.
C.Alarms that are generated by the CRS Server are automatically sent to it.
D.If no e-mail contact is specified in the Create E-mail step, the default is used.
A.ICD
B.CMT
C.JTAPI
D.Application
A.ICD
B.Database
C.Cisco Media
D.Nuance ASR
A.Do you want to debug the script?
B.Do you want to refresh the script?
C.Do you want to save the application?
D.Do you want to return to Script Management?
A.Media
B.JTAPI
C.Database
D.Application
A.TCP/IP
B.Multiprotocol
C.Named Pipes
D.NWLink IPX/SPX
最新試題
Which of the following is not a CRS Telephony or Media Subsystem?()
An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?()
What is the default filename for the component trace file?()
Which three of the following are valid CRS deployment scenarios? ()
Which should you check to verify that you have correct software product versions installed?()
Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? ()
Which three are core server software components for IPCC Express?()
Which two items does the Cisco CRS 4.5 Installer always install on the system?()
What can help expose problems with script logic or validity by simulating the execution of a script?()
When you access the Cisco CRS Administration page for the first time in a cluster, the system automatically initiates the cluster setup procedure. You perform this procedure one time for a cluster. Whatdo you accomplish in this procedure?()