A.No.
B.Yes.
C.Yes, but they must be manually passed via input and output mapping.
D.Yes, but they must be manually created in both flows and have the same name.
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A.ICM steps
B.e-mail steps
C.media steps
D.database steps
A.CTI port
B.CTI Route Point
C.agent skills
D.JTAPI user
E.CRS prompt language
F.ASR provider
A.provider
B.CTI ports
C.call control groups
D.CMT Dialog Control Group
E.trigger
F.RM provider
A.Application Management to load applications
B.JTAPI Subsystem with the JTAPI Call Control Group
C.Database Subsystem communication with LDAP Directory
D.JTAPI Subsystem with the JTAPI provider
A.JTAPI
B.Cisco Media Termination (CMT)
C.MRCP ASR
D.MRCP TTS
A.Publisher Activation page
B.Component Activation page
C.Cluster Setup page
D.Server Setup page
A.They must be created in Cisco Unified CallManager in ascending order (i.e., 1001, 1002, and 1003) with no gaps or missing numbers in the group.
B.They can be assigned as a range of ports in CRS Application Administration.
C.They are the same as the CTI Route Points in the Cisco Unified CallManager and automatically built in CRS when they are associated with the JTAPI user.
D.They are the same as the CTI Route Points in the Cisco Unified CallManager and automatically built in CRS when they are associated with the RM JTAPI user.
A.CallManager Call Control Group
B.CRS CTI Route Point
C.CRS JTAPI User
D.CTI ports
E.CRS Call Control Group
F.CTI Route Points and directory numbers
A.install CRS software
B.back up CRS data
C.repair a CRS installation
D.back up CallManager data
E.remove a CRS installation (uninstall)
F.activate CRS components
A.one language for both the CAD and the CSD
B.one language for the CAD and a different language for the CSD
C.two languages for the CAD and one language for the CSD
D.two languages for both the CAD and the CSD
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