單項選擇題Customer concerns about technology maturity, cost effectiveness, quality of work life, and increased productivity and accuracy drive product demand in which SMB technology sector?()

A. security
B. wireless
C. network storage
D. e-commerce
E. switching and routing


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1.單項選擇題What is true about the Cisco SBR methodology?()

A. provides an opportunity to build short-term consultative relationships with customers
B. provides an opportunity to build long-term consultative relationships with customers
C. provides an opportunity to build consultative relationships with customers
D. provides an opportunity to sell more products

2.多項選擇題Which two benefits does Cisco Unified CallConnector provide to customer communications?()

A. status of coworkers before placing a call
B. Connect feature in Communications Manager Express
C. IM contacts imported to an IP Phone
D. click-to-dial access only for WebEx meetings
E. Screen Pops for incoming calls

3.多項選擇題Which three of the following are bundled components in the SPA9000 Voice system?()

A. web conferencing
B. auto attendant
C. voice mail
D. intercom and group paging
E. contact center features
F. a call-management device

4.多項選擇題Which three are the phases of the Cisco Smart Business Roadmap?()

A. foundation
B. optimized
C. implemented
D. growth
E. finished
F. beginning

5.單項選擇題The Cisco 521 Wireless Express Access Point used in the Smart Business Communications System can be configured to operate in which mode?()

A. controller-based mode only
B. either standalone mode or controller-based mode
C. standalone mode only

6.多項選擇題What are two of the implementation ratings found in the SBR Value Assessment?()

A. production
B. growth
C. foundation
D. expansion
E. base

7.多項選擇題What are two benefits for prospects, derived from the Cisco SBR methodology?()

A. creates a link between business and IT planning
B. increases profitability
C. increases customer loyalty
D. lowers TCO

8.多項選擇題For which two reasons are Integrated Services Routers well-positioned for the SMB market?()

A. They are integrated with firewall capabilities.
B. They scan packets for malicious activity.
C. They offer superior site-to-site routing.
D. They require no configuration to install.
E. They offer the best choice for remote access needs.

9.多項選擇題When delivering the results of a Solutions Recommendation, which two of the following components should be included in the solutions presentation?()

A. additional partner services
B. the Value Assessment
C. the Discovery Guide
D. the benefits of your solution
E. employee concerns

10.多項選擇題Select the three features common to the majority of switches in the Cisco Small Business portfolio.()

A. Quality of Service
B. Power over Ethernet
C. VLAN support
D. Layer 3 functions
E. stacking options
F. firewall support