多項(xiàng)選擇題QoS refers to the ability of a network to provide improved service， over various underlying technologies， to select network traffic. Which two traits are inherent to QoS？（）

A. reference to network ability to provide improved service to all network traffic
B. reduction in delay， jitter， and packet loss
C. equal handling of all packets
D. support for real-time applications
E. best-effort actions


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1.多項(xiàng)選擇題Cisco Configuration Assistant supports a variety of virtual private networks. Which three types of VPN can be configured by using CCA？（）

A. DMVPN
B. MPLS VPN
C. IPv6 VPN
D. Cisco IOS SSL VPN
E. site-to-site VPN
F. Cisco Easy VPN

2.多項(xiàng)選擇題Which three are integrated Smart Applications included with the Cisco Unified Communications 500 Series？ （）

A. Smart Business Suite
B. VoiceView Express
C. TimeCard View
D. Cisco Unified CallConnector
E. Cisco WebEx PhoneConnect
F. Connected Data Protector

3.單項(xiàng)選擇題What statement is true of how a customer acquires Intrusion Prevention and Content Security services in a  Cisco security solution？（）

A. The Cisco security portfolio includes a third-party IPS.
B. A hardware module addition is required on the ISR platforms.
C. They are bundled on the ASA 5505.
D. A hardware module addition is required on the ASA 5510/5520.

4.多項(xiàng)選擇題What are three characteristics that buyers of Cisco Small Business routers typically look for？（）

A. basic security options
B. simple network configuration
C. advanced network configuration
D. integrated solutions
E. advanced security options
F. point products

7.單項(xiàng)選擇題What is the primary benefit of Single Number Reach？（）

A. Employees can receive calls at their desk and cell phone simultaneously.
B. Customers can call one number to reach all employees.
C. Employees can have their calls forwarded to the receptionist.
D. Customers can call any office number and the receptionist receives the call.

10.單項(xiàng)選擇題The Cisco Smart Business Communications System offers support of third-party applications. What is the primary purpose of the VeraSMART application？（）  

A. present relevant customer information
B. interpret detail call records
C. access shop data
D. manage and remediate network problems

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